THE ARC OF LIFE

Originally published by Mark Leslie on LinkedIn: THE ARC OF LIFE

On its 100th birthday in 2011, IBM ran a four-page ad in The Wall Street Journal, Washington Post, and New York Times. It said: “Nearly all the companies our grandparents admired have disappeared. Of the top 25 companies on the Fortune 500 in 1961, only six remain today.” The ad may have been designed to hail IBM's resilience, but it also highlighted a telling observation for the new companies emerging today in Silicon Valley and elsewhere.

Consider the recent examples of Kodak and Blackberry. Both held sacred positions in their respective markets before their demise. Both had pioneered technologies but failed to adjust in the face of undeniable disruption. Why did they fail to take action? Why, in an age when everyone is focused on the rocket-like ascent of brands, do so many entrepreneurs ignore the need to keep innovating?

In this exclusive piece, Mark Leslie, longtime Chairman and CEO of VERITAS Software, advisor and investor (and author of a foundational article on the startup Sales Learning Curve), brings the corporate ‘Arc of Life’ into sharp relief, explains how companies can avoid plateau and decay, and lays out what this means for the new crop of startups with hopes pinned on long-term success.

The Corporate Arc of Life

Successful enterprises have a cycle of life. Startups build a product or service, enter the market and attract customers. Once they're over these initial hurdles, they enter a growth phase, rapidly increasing their revenue and market share with big gains year-over-year. They continue to work on their product, fine-tuning it as revenue starts to flatten and margins stabilize at lower but still attractive levels.

As these companies mature, growth slows even more, eventually flattening out — yet operational expenses continue to climb as they strive to compete with new players in the market. Finally, unable to keep up, burdened with bloated budgets, companies spiral into negative growth, marked by layoffs, high burn rates and eventual bankruptcy or liquidation.

This paints a pretty bleak picture — especially if one considers the inevitability of this pattern — but it's important to note that this cycle plays out over drastically different time lines for different companies. Many successful companies have prolonged their relevance for decades, and some for over a century. Technology companies are just like “real companies” except that the cycle is shorter so everything happens faster.


Great companies endure

The key to enduring growth is strategic transformation. When a company forgoes the “good life” of maturity, controlled growth and market leadership and is willing to take on the risk of transformation in the face of existential risks, it can achieve new levels of growth and extend its horizons.