Cocoa Market Turmoil: How Hershey Is Innovating Through Unprecedented Challenges

In This Article:

In my years in this industry, I've never witnessed a cocoa market quite like the one we're experiencing today.

NORTHAMPTON, MA / ACCESS Newswire / May 27, 2025 / The Hershey Company

Hershey

By Mark Taylor
Senior Director of Strategic Sourcing

Key Takeaways:

  • Hershey is focused on sourcing responsibly and smartly so that we can make our products and grow our business for another 130 years.

  • Despite signs pointing to a cocoa surplus, prices remain volatile and disconnected from physical market realities.

  • Our team are always exploring a variety of purchasing options that mean we can provide the products our consumers love at a price that keeps them accessible.

In my years in this industry, I've never witnessed a cocoa market quite like the one we're experiencing today. Every day, we see more bombastic headlines that chocolate is at risk due to cocoa supply shortages and sky-high prices. These headlines are greatly exaggerated of course, but the volatility, price swings, and market dynamics we're seeing are truly unprecedented, and I wanted to share some thoughts on what's happening and how we at Hershey are responding.

The Far-Reaching Impact of Cocoa Prices

The reality is that high cocoa prices profoundly affect our entire sector. Price has become a critical consideration for everyone-businesses, customers and consumers alike. Across the board, high prices due to inflation are impacting consumer demand, as people make tough choices about their spending. Throughout the snacking industry, companies must find creative ways to manage costs so that we can provide the products our consumers love at a price that keeps them accessible.

Today's cocoa market is not healthy, and while external pressures like adverse weather conditions and crop disease continue, current levels of volatility are not a reasonable reflection of those impacts. The outlook is far more nuanced. While some regions face challenges with productivity, others are increasing their output. In fact, the 2024-25 year is expected to see the first surplus in four years, given factors such as:

  • Production in Côte d'Ivoire and Ghana is up from last year's challenges, with arrivals currently up 20%

  • Cocoa origins outside these traditional powerhouses are growing quickly and now make up roughly half of global supply

  • Growth in these alternative sourcing regions is pacing at more than 10% versus the previous year

A Disconnect Between Financial and Physical Markets

All these factors should be contributing to a moderation in price. Yet, paradoxically, we continue to experience an extremely volatile cocoa market with high prices and swings that seem to defy the fundamental market outlook.