What to Do If Your Laptop Catches Fire

Your laptop is sitting on the couch next to you while you’re playing video games, and suddenly it starts smoking. What should you do?

When their Dell laptop exploded into flames earlier this month, two California teens managed to avoid a house fire or a serious injury by blowing out the flames and moving the device outside. Then they posted a video of the incident, reportedly captured by a home security camera.

Fire safety officials say that the teens mostly did the right things in responding to the fire—but were also lucky to escape uninjured.

Lithium-ion battery fires have been in the news a lot in the past year, thanks to exploding Samsung Galaxy Note7 smartphones, a recall of HP laptops, and a series of hoverboard fires. However, such incidents are still rare. “There are millions and millions of lithium-ion batteries in use in cellphones and laptops every day,” says John Drengenberg, the Consumer Safety Director of Underwriters Laboratories. "And the vast majority of them don't have any problems at all."

Of course, that's only reassuring until it happens to you. Here's what you need to know about why laptop batteries can explode, and the best way to handle the situation.

Why Batteries Explode

To put it simply, blame thermal runaway. The major parts of a li-ion battery, the cathode and anode, are separated by a permeable membrane, and the battery works by undergoing a controlled chemical reaction. If the membrane is compromised, the chemistry can go into overdrive and dump all the battery's energy at once. Temperatures can climb past 1,000° F in a few seconds, leading to a fire or explosion.

Unlike the smaller, single-cell battery in a cell phone, a laptop has multiple cells that can each be damaged by the heat from an adjacent cell. That's why the computer in the video kept re-igniting like a set of trick birthday candles. “It’s a chain reaction,” Drengenberg says.

According to Dell, the battery that caught fire hadn't been supplied by the company. “Evidence taken directly from the laptop proves, definitively, that the battery was not manufactured by Dell and was not an authentic Dell battery,” public relations vice president Dave Farmer tells Consumer Reports. According to Farmer, someone had installed a third-party battery that may have lacked the safety features that were built into the original battery.

What to Do About a Battery Fire

1. Call the fire department. First, treat a burning laptop like a real fire. Because that's what it is, according to James Long, director of public information with the New York City Fire Department.