Q1 2025 Blend Labs Inc Earnings Call

In This Article:

Participants

Amir Jafari; Head of Finance and Administration; Blend Labs Inc

Nima Ghamsari; Chairman of the Board, Co-Founder, Head of Blend; Blend Labs Inc

Dylan Becker; Analyst; William Blair

Aaron Kimson; Analyst; JMP Securities LLC

Ryan Tomasello; Analyst; KBW

David Unger; Analyst; Wells Fargo

Joseph Vafi; Analyst; Canaccord Genuity

Seth Gilbert; Analyst; UBS

Presentation

Operator

Thank you for standing by. My name is Rebecca and I will be your conference operator today. At this time, I would like to welcome everyone to the Blend Labs Incorporated first-quarter 2025 earnings call. (Operator Instructions)
Thank you. I will now turn the call over to Amir Jafari, Head of Finance and Administration. Please go ahead.

Amir Jafari

Good afternoon and welcome to Blend's financial results conference call for the first quarter of 2025. I'm Amir Jafari, Head of Finance and Operations. Joining me today is Nima Ghamsari, co-Founder and CEO of Blend.
Before we start today's call, I'd like to note that some of the statements on our call will be forward-looking. We will also refer to certain non-GAAP measures, which are reconciled to GAAP results in today's earnings release and in the appendix to our supplemental slides. Non-GAAP measures are not intended to be a substitute for GAAP results.
Unless otherwise stated, all financial measures we discussed today, including our profitability, refer to non-GAAP. Also, certain statements made during today's conference call regarding Blend and its operations, in particular, its guidance for the second quarter in full year 2025, and expectations about our markets, our strategic initiatives, product development plans, and operational targets may be considered forward-looking statements under federal security laws.
The company cautions you that forward-looking statements involve substantial risks and uncertainties, and a number of factors, many of which are beyond the company's control, could cause actual results, events, or circumstances to differ materially from those described in these statements. Please see the risk factors we've identified in our most recent 10-K, 10-Q, and other SEC filings. We are not undertaking any commitment to update these statements if conditions change, except as required by law. We will provide a transcript of this call and supplemental slides for the quarter on our investor relations website.
I'll now turn the call over to Nima.

Nima Ghamsari

Good afternoon, everyone, and thank you for joining. There are three themes I want to cover today. First, our continued shift towards becoming a software first company. Second, the rocket Mr. Cooper deal as a catalyst for the industry. And third, how that shift is helping fuel the strong momentum in Q1 for Blend. Starting with our Simplify Blend initiative, we began our journey to become a software focused company, enhancing customer value and improving our unit economics by transitioning to strategic platform partnerships rather than building non-core services ourselves.
As a significant step in this evolution, we are pleased to announce that we are in an exclusive process with a leading title and mortgage services provider for the potential sale of our title insurance business. This move aligns with our commitment to fully embrace a software-first model and will be the final step in our journey to simplify Blend. This potential transaction is envisioned to have three key benefits.
First, similar to our successful partnerships in homeowners insurance and income verification, the intended structure includes an ongoing software revenue stream for Blend. While this results in lower reported revenue than a typical title transaction, it will drive higher absolute profit dollars, be created to our gross margin, and have better capital efficiency, similar to our other partnerships.
Second, This allows us to strategically exit the capital-intensive title agency business while maintaining some unit economics that will be beneficial in a macro recovery. But most importantly, it accelerates our vision for a more cost-effective, software-driven title insurance experience that's embedded directly into the blind platform. We'll share more details about this embedded solution in the coming quarters.
Ultimately, this move reinforces our core objective to leverage the power and reach of our platform and focus on what we do best. delivering innovative software that drives meaningful value to our customers. By focusing on our software strengths and forging strategic partnerships, we can provide a seamless workflow and deep integrations.
This allows us to capture a portion of the value we create without the need for direct operational ownership. We believe that this direction will be instrumental in providing even greater benefits to our entire customer base through innovative software-driven solutions. In our supplemental presentation, we shared information illustrating the financial benefits we've already derived from our recent partnerships, as well as a preview of the effects these decisions will have on our bottom line over the next 12 months.
Contribution profit per funded loan will serve as a key metric to inform our business leaders on how we're performing relative to our profitability goals, and we'll consider the effect of our product and commercial decisions that those will have on this metric. This amplifies our focus on profitable growth. I'm proud of what our team has done to simplify Blend over the past year. And this sets us up nicely to continue to invest in our software for a very long time.
Shifting gears, there was another major announcement from Rocket this quarter, announcing the acquisition of Mr. Cooper. While Rocket has never had a commercial relationship with Blend, I have a lot of admiration for them. And I actually attribute a lot of our success to their presence in the market. Going back to early on in Blend's history, it was difficult to get mortgage companies and banks to move fast. Businesses stabilized from the post financial crisis, and there wasn't a strong catalyst. to make a big shift towards digital and mobile things that we all take for granted out. had so many conversations and many interested potential customers, but the pace that was conversations was anemic.
And then all of a sudden everything changed. Almost 10 years ago, Rocket came out with a simple slogan, push button, get mortgage. The market was confused. What does that mean? You can't really push a button and get a mortgage, right? Ultimately that didn't matter.
Consumers were now expecting a different type of digital experience and the market started to react. I remember I fielded hundreds of phone calls from lenders in the following months and the rest was history. That shift in consumer expectation was the catalyst that Blend needed to move the market.
The recently announced Mr. Cooper and Rocket Alliance has a similar tone to it for the market, and it impacts our own trajectory as well as a result. Their creation of an end-to-end platform underscores the increasing expectation of borrowers to be treated as valued customers, demanding personalized experiences, acknowledging their ongoing relationship with financial institutions.
This strategic move powerfully validates our longstanding vision of a unified digital mortgage experience. which inherently folks on creating more personalized and customer centric interactions. And this value is just theoretical. We're experiencing it tangibly through the acquisition and expansion of our relationships that now include 10 of the nation's top 20 mortgage servicers.
You'll see this in our pipeline numbers later, but that week when the acquisition was announced, I fielded more calls than I had in a long time with customers and prospects knowing they need to react in the short term and in the long term. And as for Mr. Cooper, we are so grateful to have him as a long-time customer. They are on the latest version of our Blend Builder powered flows, meaning they have our embedded modular API rich flows embedded right at the right points in the workflow.
With them and similar for other large institutions that demand that level of flexibility, it's no longer a question of build versus buy. It's a question of using the right piece of our platform alongside the internally built tools that differentiate their institution. So all of these things together have laid the groundwork for the momentum we're seeing in Q1 and beyond.
To start on Q1, we came in right near the high end of our platform revenue range and similar for our platform operating income. That's now three consecutive quarters of non-GAAP operating profitability. We also achieved positive free cashflow of $15.5 million, which is a record for us and in very tough market. That's not even counting the 11 newer expanded deals we signed in Q1 nearly three times more than the same period last year. And Q1 is typically a slower quarter for us.
So we're seeing that momentum continue into Q2 where we've already secured 10 newer expansion deals and we're only about a month in. Two things I want to quickly highlight about the Q1 deals are the quality of customers and the breadth of solution. We signed a top five mortgage servicer, a top 10 mortgage resonator across our mortgage, home equity, and closed solutions. These customers will typically deploy in two quarters or so.
And when these customers, this large rollout, they'll typically start with just the initial rollout being the mortgage solution, which is a little dilutive to our economic value per funded loan. But they quickly follow on with solutions they signed up for like BlendClose and become a credo. So for all the reasons above, the mortgage industry is gaining speed. There are catalysts and companies are now stable. They're ready to invest in the future, which we're seeing in our customer base and in our pipeline.
So turning to expansions, first of all, I'd like to announce our largest deal ever, a $50 million renewal and expansion with a top financial institution that we signed early in Q2. This is a multi-product deal that shows our ability to scale with our customers over time and hopefully serves as a blueprint for other customers as they add more product lines with us.
On top of that, we're excited to report that we've already signed five customers who are recently launched Rapid Home Lending Suite this quarter, which includes both refinance and home equity lending solutions. These are important to us, so I want to take a moment to highlight why these are so relevant in the current market. Home equity, first of all, has rapidly emerged as a compelling opportunity for lenders, driven by a significant increase in home values.
So currently, the average homeowner has approximately $315,000 in equity, presenting substantial potential for lenders as borrowers increasingly seek funds for home improvements, debt consolidation, and other major expenditures. We believe that the home equity market has grown double digits year over year based on the data we're observing from our customers.
On top of that, lenders are also preparing for the next refinance wave. They want to make sure that as rates come down through this year and next year and beyond, they can take advantage of that refinance volume. when it comes their way. Our rapid refinance and rapid home equity lending solutions are specifically designed to capitalize on these trends by delivering hyper-personalized real-time approvals, allowing lenders to capture borrow intent precisely when it matters the most.
Our additional title last year demonstrated the power of this approach, yielding conversion improvements of over 50%, which is critical, especially considering the average cost of originating in the mortgage industry is about $11,000 per loan, as you saw on slide 20 of our refresh corporate overview, which can be found on the investor relations website.
Higher conversion rates, therefore not just beneficial, they are essential and they form the core rationale between our rapid product line. The earliest test of our rapid refinance and home equity offerings is also evidenced by the fact that our customers are paying 1.9x higher in economic value per funded loan based on our signed deal so far.
This growth is fueled by stronger borrower engagement and higher retention rates. For our customers, this translates to a more streamlined borrower journey and reduced manual effort and higher conversion. And for Blend, it means we have a better margin profile and enhanced value per relationship, which gives us a continual path to continue to drive more value to our customers and economic stocks.
Ultimately, the traction we're seeing with rapid refinance and home equity validates our commitment to providing lenders with powerful solutions to capitalize key market opportunities and build stronger customer relationships. And we're seeing this kind of momentum on the consumer banking side as well. This quarter, we signed multiple deposit and consumer lending deals.
Notably, we've partnered with yet another top 25 credit union by asset size, an institution serving over 400,000 numbers. to spearhead a comprehensive multi-year transformation. Their decision to adopt our full product suite, encompassing deposits, credit cards, personal loans, and home lending, demonstrates a strong vote of confidence and Blend as a strategic ally poised to drive long-term growth and foster innovation.
These partnerships underscore the inherent value of our end-to-end platform and our robust suite of solutions, areas in which we will continue to invest in and strengthen over time. One example, yesterday we announced the launch of our business to profit account outputting product, further rounding out our product suite. Finance institutions can now leverage a single, omniscient platform to seamlessly serve both consumers and small businesses across a full spectrum of lending products, including personal loans, credit cards, auto loans, and home lending.
Ultimately, these developments solidify our commitment to providing a unified and future-proof platform for the financial services industry. And we expect these investments to continue attracting leading institutions. Our pipeline for Q2 and beyond is nearly double what it was this time last year. That includes opportunities like the one I mentioned with the top 25 credit union, where we're selling the platform end-to-end across all products, as well as mortgage and consumer banking products to institutions of all sizes.
Notably, this includes another top 10 bank, another top 10 servicer, another top 10 IND, and another top 10 credit union. In closing, I am so proud of what our team and what they did in Q1. We are nearing the successful simplification of our business, allowing us to be laser focused on our core software strengths. The more catalysts created by the rocket Mr. Cooper deal is energizing our customers and our pipeline and drive a significant opportunity.
Prospects for US banking deregulation also have the potential to drive a period of renewed investment in technology and modernization. And industry M&A trends are yielding market share gains for our customers. And to cap it off our Q1 results marked by strong sales momentum, nearing the high end of our revenue guidance, positive operating income and record free cashflow demonstrate the tangible impact of our strategic direction. We believe this confluence of factors positions us for accelerated growth and sustained profitability as we continue to power the future of banking.
With that, I want to turn it over to Amir for his remarks.