Yahoo Finance

Steven Beauchamp

Thanks, Ryan, and thanks to all of you for joining us on our third quarter fiscal '25 earnings call. Q3 represented another quarter of strong results with recurring and other revenue growth of 15%, driven by our differentiated value proposition of providing the most modern software in the industry continuing to resonate in the market.
Total revenue grew 13% over Q3 of last year. Our sustained multiyear investment in R&D has resulted in continued product differentiation and a significant expansion of our product suite, which has helped drive durable recurring revenue growth and continued expansion of our average revenue per client.
In addition to our entrance into the Office of the CFO with the acquisition of Airbase, and the introduction of headcount planning, we have continued to build on our HCM industry leadership position on AI with a focus on driving a better client and user experience.
For example, our AI assistant can now leverage a client's employee handbook to answer policy-related questions such as, what is my organization's PTO policy. Additionally, our AI assistant is able to reference publicly available resources to answer common compliance-related questions like, what sick pay laws apply to my organization. These automated instantaneous solutions are examples of the early AI use cases that we believe will drive tangible efficiency gains for our clients.
We also recently launched several new features to connect and streamline the employee recruiting and onboarding process. Clients can now embed background checks and skill assessments from third-party vendors into our recruiting module through seamless API integrations. We believe continued investment in our broad ecosystem of third-party partners will provide our clients with the tools needed to run and grow their business.
Combined with our ongoing investments in both HCM and finance, we are confident we will continue to drive higher average revenue per client over time, which is now how we think about the economic opportunity associated with our product growth given that not all of our new products will be priced in a PEPY model, but all of our products will contribute to a higher average revenue per client over time.
Our commitment to product development also continues to be recognized in the market with Paylocity recently being named to TrustRadius' List of Best Loved Software for 2025, and an overall leader in 10 HCM product categories in G2's Spring 2025 Grid Reports. Additionally, Airbase by Paylocity was named a Visionary in the 2025 Gartner Magic Quadrant for Accounts Payable Applications.
I would now like to pass the call to Toby to provide further color on the quarter.

Toby Williams

Thanks, Steve. Solid sales and operational execution continued in our busiest time of the year, helping to drive another quarter of strong recurring revenue growth and increased revenue and profitability guidance for fiscal '25. Recurring and other revenue of $421.1 million grew 15% over Q3 of last year and beat the high end of our guidance by $6.1 million. We remain pleased with our sales execution and our strong competitive position in the market, and we continue to see our product strategy resonating with clients and prospects.
We also saw another strong quarter of channel performance as channel referrals, primarily from benefit brokers and financial advisers, once again represented more than 25% of new business for the third quarter as we continue to leverage the strong source of referrals.
The sustained success of our broker channel continues to be driven by our modern platform, third-party integration and API capabilities and because we do not compete against our broker partners by selling insurance products. We remain committed to investing in and supporting the broker channel going forward with the goal of continuing to deliver real value and true partnership and support to our referring brokers and clients.
While still in the early days, the Airbase team is now fully integrated within Paylocity, and we're pleased with the progress we've made towards integrating the platforms from both a product and go-to-market perspective. The value proposition of having a single pane of glass through which all payroll and nonpayroll related spend can be managed, with a robust set of integrations with third-party systems, is resonating with existing and prospective clients.
We expect this area will serve as a meaningful point of competitive differentiation, continue to build off the workforce planning capabilities offered as a part of our head count planning solution, and help to expand our average revenue per client going forward.
Lastly, Q3 represents our busiest time of year as we work to support our clients through all their year-end processing and annual tax form filing needs. I'd like to say a huge thank you to our more than 6,500 employees who live and represent our key values every day and who work hard to support our clients.
The strong culture at Paylocity continues to be recognized externally as we were recently named by Newsweek as One of America's Greatest Workplaces for Women.
I would now like to pass the call to Ryan to review the financial results in detail and provide updated fiscal '25 guidance.

Ryan Glenn

Thanks, Toby. Q3 recurring and other revenue was $421.1 million, an increase of 15%, with total revenue up 13% from the same period last year. Our Q3 results were primarily driven by another solid quarter for our sales team, allowing us to come in $10.5 million above the top end of our total revenue guidance and resulting in a raise to our fiscal year guidance by more than our quarterly beat for the third consecutive quarter this year.
Our adjusted gross profit was 77% for Q3, an increase of 110 basis points from Q3 of last fiscal year as we continue to focus on scaling our operational costs while maintaining industry-leading service levels.
We continue to make significant investments in research and development. And to understand our total investment in R&D, it is important to combine both what we expense and what we capitalize. On a dollar basis, our year-over-year investment in total R&D increased by 14.6% when compared to the third quarter of fiscal '24. And we remain focused on making investments in R&D as we continue to build out the Paylocity platform to serve the needs of the modern workforce.
In regards to our go-to-market activities on a non-GAAP basis, sales and marketing expenses were 18.2% of revenue in Q3. On a non-GAAP basis, G&A costs were 8.4% of revenue in the third quarter.
Our adjusted EBITDA for the third quarter was $197.1 million or 43.4% of revenue for the quarter and well exceeded the high end of our guidance, while adjusted EBITDA excluding the impact of interest income on funds held for clients was $163.6 million, also significantly exceeding our guidance for Q3.
Briefly covering our GAAP results. For Q3, gross profit was $324.7 million, operating income was $127 million and net income was $91.5 million.
In regard to the balance sheet, we ended the quarter with $477.8 million in cash, cash equivalents and invested corporate cash and $243.8 million outstanding on our credit facility related to the Airbase acquisition, with approximately $81 million repaid on our outstanding balance in Q3.
Additionally, given the confidence we have in our business and our strong cash flows, we continue to utilize our share repurchase program, with $84.9 million or approximately 429,000 shares of common stock repurchased in Q3 at an average price of $198.13 per share. In total, through April 30, we have repurchased $150 million or approximately 800,000 shares of common stock this fiscal year at an average price of $190.16 per share.
As a reminder, we have approximately $200 million remaining under our current share repurchase program and anticipate continuing to execute against the repurchase program going forward.
In regard to client held fund and interest income, our average daily balance of client funds was $3.6 billion in Q3. We are estimating the average daily balance will be approximately $3.1 billion in Q4, with an average annual yield of approximately 350 basis points, representing approximately $27.4 million of interest income in Q4.
On a full year basis, we are estimating the average daily balance will be approximately $3 billion with an average yield of approximately 400 basis points, representing approximately $120 million of interest income.
In regard to interest rates, our guidance reflects all Fed cuts to date, with an additional 25 basis points rate cut assumed in next week's FOMC meeting.
Finally, I'd like to provide our financial guidance for Q4 and full fiscal '25. Note that as a result of our strong third quarter, we are increasing our fiscal '25 recurring and other revenue guidance by $12.5 million and our total revenue guidance by $19.5 million at the midpoint, which includes the full impact of our guidance beat in Q3 and a further increase in Q4 revenue guidance.
Additionally, we continue to realize success driving increased profitability across our business, resulting in increased adjusted EBITDA guidance, which includes the full impact of our guidance beat in Q3 and increased profitability expectations for fiscal '25. We continue to be pleased with our ability to drive operating leverage in our business with our updated guidance reflecting 100 basis points of adjusted EBITDA leverage, excluding interest income on funds held for clients, versus fiscal '24, and representing approximately 200 basis points of organic operating leverage in fiscal '25, well more than offsetting the approximately 100 basis points headwind in fiscal '25 from the Airbase acquisition.
With that said, for the fourth quarter of fiscal '25, recurring and other revenue is expected to be in the range of $358.1 million to $363.1 million or approximately 11% growth over fourth quarter of fiscal '24 recurring and other revenue. And total revenue is expected to be in the range of $385.5 million to $390.5 million or approximately 9% growth over fourth quarter fiscal '24 total revenue.
Adjusted EBITDA is expected to be in the range of $118.7 million to $122.7 million. And adjusted EBITDA, excluding interest income on funds held for clients is expected to be in the range of $91.3 million to $95.3 million.
And for fiscal year '25, we are increasing all aspects of our guidance as follows. Recurring other revenue is now expected to be in the range of $1.460 billion to $1.465 billion or approximately 14% growth over fiscal '24 recurring and other revenue.
Total revenue is expected to be in the range of $1.580 billion to $1.585 billion or approximately 13% growth over fiscal '24. Adjusted EBITDA is expected to be in the range of $571 million to $575 million. And adjusted EBITDA, excluding interest income on funds held for clients is expected to be in the range of $451 million to $455 million.
In conclusion, we are pleased with our Q3 results and the momentum we have across our sales and operations teams as we head into the final quarter of the year. Operator, we are now ready for questions.

Question and Answer Session

Operator

(Operator Instructions) Scott Berg, with Needham & Company.

Scott Berg

Really nice quarter here. My first question, Steve, is about a comment that you made around future modules, maybe not being in a PEPY kind of model. I guess, how does that change your conversations with customers? HR -- and I know you're starting to do more outside of just the traditional HR role, but I think about how HR managers kind of think about manage their budget, historically been a very much a per-employee basis conversation. Do some of the things that you're bringing in the market today, does it really change that conversation? Is it something that they're kind of accustomed to? Maybe help us think about how that might be different.

Steven Beauchamp

Yes. It's a good question, Scott. I think you're right. The HR buyers are definitely used to per employee per month translating to a per employee per year model. And if you look at our HCM portfolio, that is the way we priced it historically and that's the way we're going to continue to price it going forward.
I think the call-out is as we move into Office of the CFO, you often see per user model there may be certain features in there that have transactional fees associated with it. And so our goal is to replicate pricing that the personas are used to, whether that's a CFO or an HR leader, and make sure that we've got a competitive solution not only with features, but from a pricing perspective. And that will require different pricing models for different solutions and different personas.
I don't think it's a problem from a go-to-market perspective because it's really a land-and-expand strategy that we're executing. And so our existing sales force will certainly be leading with the HCM products. We will leverage the additional products from a differentiation perspective, but I think the bigger opportunity is to sell back to the client base with those products, which would be a different sales force.

Scott Berg

Understood. Helpful. And then, Ryan, your operating expenses were I don't know, much lower than I would have expected in the quarter even with your typical kind of outperformance cadence. Was there any one thing or onetime items that kind of contributed in the quarter to kind of drive that? Because operating expenses were basically flat quarter-over-quarter, and that's not your typical Q2 to Q3 seasonality.

Ryan Glenn

Yes, Scott, nothing that I'd call out particularly onetime. I think you can always get a little bit of timing within the fiscal year relative to some of the hiring, but in some of the nonlabor expenses as well. I think if you look at for the first nine months of the year, R&D spend is up really consistent with revenue growth in the low teens. Sales and marketing spend, I think, is about 12% first nine months of the year. So a little bit of timing. I wouldn't read into that other than just about when the costs may come in throughout the fiscal year.

Operator

Brad Reback, Stifel.

Brad Reback

Maybe from a macro perspective you can talk to what you're seeing in real time?

Toby Williams

Yes. Brad, it's Toby. I mean I think from a macro standpoint, we've seen things be -- I think if you go back to the end of last fiscal year, we would have said things were starting to stabilize. And I think that was the case in the first two quarters of this fiscal year. I think what we started to see in Q3 was probably some continuation of that stability.
But I think there's definitely starting to be some reflection of that in some of the deals. And I think that goes back to a little bit of what we would have seen last year where you just started to see a little bit of pause entering into the mindset of buyers. And I think I wouldn't lean into that too far, but I think that's some of what we're starting to see again in the market. But I think in Q3, I mean, still strong performance, and I think had a really good January and pleased with overall with how the team executed through the course of the quarter and up to this point in the year.

Brad Reback

Great color. And with that as the backdrop, any sense how that might impact your hiring plans for quota-carrying capacity as you head into fiscal '26?

Toby Williams

Well, we haven't -- we certainly haven't finalized the plans for heading into '26 yet. But I think we're watching pretty closely what we're seeing on a day-to-day basis across the business and certainly with respect to our go-to-market efforts.
I mean I think -- if you think about how we came into this fiscal year, the situation wasn't entirely different. And I think we came in with a focus on slightly lower headcount growth and the view that we'd be able to drive productivity throughout the course of the year. And I think that's really what we've been able to do so far in the first three quarters of fiscal '25, and I think our mindset is probably in a similar spot, at least at this point at the very start of Q4.
But like I said, we're kind of going through the cycle right now of putting the plans together. And I think overall, I would just say I feel pretty good about how we've executed from a go-to-market perspective throughout the course of the first three quarters.

Operator

Brian Peterson, Raymond James.

Brian Peterson

Just adding my congrats on the strong quarter. So Toby, I wanted to follow up on some of the macro commentary. Is there anything that you're seeing that's separate depending on certain size of your customer base, if it's larger or smaller customers? Or just any more color on what you could say if people are maybe hitting the pause button a little bit.

Toby Williams

No. I mean I think it's -- I think we are starting to see the very beginnings of things like that. I don't think -- I wouldn't call it out in any other way really. I mean I think last year, -- when we got into Q1 and Q2, we started to see more thoughtful decision-making, probably taking a little bit longer, particularly in the enterprise space.
I mean, I think coming through the end of last fiscal year and into this fiscal year, I think we have shored up some of our execution. And I think the investments that we've made, particularly in the enterprise part of the market for us have really been paying off. And I think you saw a lot of that coming through in the strength that we had in January.
But I think it's -- we're kind of in no the early days of what I described, and no other real comments.

Ryan Glenn

Brian, the only thing I would add relative to the client base is we're seeing a lot of stability. So as I look at client workforce levels, they're actually up a touch year-over-year. We're seeing some of the same seasonal growth that we would see in a normal cycle where some of the clients that have seasonal employees are hiring in that April and May, June timeframe.
So I agree with Toby's point, but I think at the same time, within the client base, we are seeing a lot of stability and seeing some of that natural seasonal movement that we would typically see.

Brian Peterson

Got it. And maybe just a follow-up, Ryan, on the margins. Like as we think about the longer-term lens given what you guys just did with the 2 to 3 points of margin expansion, excluding float, what's the right way to think about that cadence of margin expansion longer term?

Ryan Glenn

Yes. I think we obviously have been really pleased with the first nine months of this year, the ability to take up the guidance. And as I said in my prepared remarks, guiding operating adjusted EBITDA, so ex float to 100 basis points of leverage, which is really north of 200 when you factor in the headwind from Airbase. And that's on the back of fiscal '24 where we had 280 basis points of operating EBITDA leverage.
So tremendous amount of leverage we've driven across the business, particularly over the last 24 months. Would certainly not expect to drive that level of overperformance in the normal cycle. And I think we've always thought about this on really a multiyear basis. So you may enter periods where you have a little bit of incremental investment across the business, especially when you significantly overperformed. So we'll keep all of those elements in mind as we think about what '26 and beyond would look like.
But no question, over the medium and long term, we continue to have a lot of confidence in our ability to drive adjusted EBITDA and free cash flow margins higher as the business continues to scale.

Operator

Samad Samana, Jefferies.

Samad Samana

Maybe first, just -- I know the company has been very, very consistent in the approach to the guidance framework. But I just wanted to ask some context given some of the answers you've given in the Q&A, which is -- because the increase being more than the beat is obviously a great sign. But is that point in time based on what you've already experienced -- or does it incorporate some of the early signs maybe that you're pointing out that may have been a -- shows maybe a touch of weakness maybe out there. Just help us understand how you guys kind of qualitatively thought about the guidance.

Ryan Glenn

Yes, I think we -- as you said, we have had a lot of consistency and we think about guidance, and we have the same approach for Q4, So I think, my comments a minute ago, we're seeing a lot of stability in the client base. I agree with Toby's comments that we're certainly seeing the volatility out there, there's some level of uncertainty, but would not say that there's been any material impact to the momentum we've seen in the business for the first nine months of the year.
So I feel like we've taken all the factors into account and feel really good about the Q4 guidance. And I think similar setup to how we've talked about the first 3 quarters of the year, which is feel like that's a prudent level of guidance. And if the team continues to deliver strong results, we'd be in a position to potentially beat and raise.

Samad Samana

Great. And then maybe just a follow-up. I know Scott asked about just the seasonal trend in OpEx. But if I zoom out, as a follow-up, sales and marketing expense has actually been relatively flat or it's only slightly melted up since March of '24, right? And I think that's pretty impressive given what you guys have been putting in terms of top line numbers.
So how much of that is the focus on productivity that you guys have called out? Obviously, sales team seems to be doing a great job there versus you guys deploying maybe some of these new AI technologies internally to be more efficient or offset maybe headcount growth there. Just help us understand given that it has really plateaued over the last several quarters.

Toby Williams

Fairly broad question there, Samad. I mean I think overall, I would just step back and say -- go back to a few comments that I made a minute ago. I mean I think what you're seeing from us is a focus on really being able to drive productivity. And I think part of -- a big part of the sales and marketing line is certainly our sales headcount and we came into this year with a lower level of growth in overall head count year-to-year than we would have the prior few years.
And I think our ability to hold that line from an expense standpoint and produce the results that we're putting up for the first three quarters of the year are broadly reflective of our focus this year just on trying to drive a higher level of productivity.
So I know there's a few parts to your question, but that would be the overall sort of sentiment in terms of how we came into the year, the investments that we were making and what we thought we'd be able to produce with those investments.

Operator

Mark Marcon, Robert W. Baird.

Mark Marcon

Let me add my congratulations for the really strong results. You mentioned early in the call that Airbase is fully integrated and the value is resonating. I'm wondering -- I know it's really small, but can you talk a little bit about what you're seeing qualitatively in terms of discussions?
And can you quantify a little bit what the contribution is from a top line perspective? I know it's small, but just wondering what rate of growth you're seeing, how confident you're starting to feel about the future, how we should think about that from a longer-term perspective.

Steven Beauchamp

Yes. I think the most important part for us to focus on is how do we feel about the product and that resonating in the marketplace? As you know, it typically will take us 12 or 18 months before we phase in an integrated offering. And we're making good progress on that front and we're excited about that opportunity.
But the great part about Airbase is it's a great product on a stand-alone basis. And so we've been able to continue to sell that in the market. In some cases, those are Paylocity customers. In other cases, they're not Paylocity -- existing Paylocity customers. And so that has gone probably slightly better than our expectations.
At the same time, we think the bigger opportunity still stands in front of us. And that's as we complete integration, which will certainly happen in phases, the value proposition becomes even stronger because we start to leverage the data set across the combined portfolio.
And as we've had conversations and some of those sales going back to the client base, the idea of being able to have all of your spend in a single spot and track it and manage it with the same workflows, leveraging employee of record, all of that message is resonating.
So I would tell you, we're probably waiting to push too hard on that until we get past this first phase of integration. That will happen over several phases. But early signs in terms of are we happy with the product that we bought, is it resonating the market? The answer is absolutely yes.

Mark Marcon

That's great. And then you dedicated a little bit more space both in terms of the press release as well as your comments with regards to the broker channel and what you're seeing there. I'm wondering, are you seeing any sort of evidence given the recent competitive moves that there's even more brokers that are looking to work with you? Or what are you seeing from that front?

Toby Williams

Yes. I mean I think, Mark, as you know, we've always had a really substantial focus in our business on the broker channel and try to develop broad and deep partnerships with referring brokers across the US. And I think that's been -- the value that we've been able to bring to the broker channel has, I think, helped make that sustainable at the level that we've been able to maintain over the course of the last decade plus.
And I think our strategy around being a really good and value-added partner to brokers is no different today than it's ever been. I think you've seen us remain committed to our investments in those channels. to our investments with those brokers. And I think our message to the broker community has been one of consistency and one of true partnership, whether that's from a technology perspective or otherwise.
And I think that message has continued to resonate in the market in the face of some industry events with consolidation where they might face different challenges or some disruption. And I think we're sort of the steady hand in all that to partner with them throughout whatever it is they might experience. And I think that's broadly been our message to the market. That's been our message to brokers. And I think that has resonated particularly well over the last handful of months.

Operator

Daniel Jester, BMO Capital Markets.

Daniel Jester

Steve, in the beginning of your prepared remarks, you touched on all of the AI innovations that you've launched. I guess I'd love a little more color about sort of the engagement with your customers with those innovations. Have they gotten more comfortable, more enthusiastic about it? And how should we be thinking about sort of the broad strokes of adoption maybe as this year progresses? .

Steven Beauchamp

Yes, it's a great question. We really look at the opportunity from an AI is really embedding use cases across product that will make our customers more efficient, add additional context and insight easier to find their way across the applications. There's just so many use cases.
And so we are definitely seeing an increase in the number of use cases. I mentioned a couple in the prepared remarks in terms of use cases, where they can get answers to things that they might have to hunt for in a handbook and have that instantaneously available on a chatbot type interaction.
We're also seeing pretty significant increase in utilization just in our chat bot utilization, which is really the clients themselves, asking questions, using it for way finding, finding insights. And we're also excited about bringing third-party data into the equation, so we can deliver additional insights. So employees can reference compliance-oriented information rather than going online, they can do it right in our product in another type of interaction.
And so you'll see this across our platform, whether it's in scheduling cost and prepopulating schedules. Our strategy is to embed AI in as many use cases as possible. And we think that's the right way to approach a modern platform. And it also doesn't create angst and anxiety when you do it that way. It's not like you've got the side AI thing that is an overlay.
It's actually embedded in things that you do, and it makes their everyday lives easier. And for us, that we think that's a big opportunity.

Daniel Jester

Great. And then just on the comment about growth in average revenue per client is certainly a key driver going forward. Is that -- should we interpret that as maybe an incremental push upmarket? Or is this moving more horizontally and capturing more wallet share for the customer across HCM and also the CFO?

Steven Beauchamp

Yes. I think if you look at our history, we've had a really good success if you take average revenue per customer and you look how that has grown and how that is correlated to the amount of total product that we've had available, we've always characterized that as total PEPY. And that's because we price it on a per employee per month so it's pretty easy to understand.
I think what we're trying to emphasize here is the actual growth in average revenue per client becomes an even more important metric for us going forward because not all of our products are actually going to be priced on a PEPY basis. And so that will happen with this horizontal expansion into other areas.
But by no means do we think that takes away from the opportunity for us to further expand both existing products into HCM as well as add new SKUs to HCM. So really we're going to try to do both of those things.

Operator

Jared Levine, TD Cowen.

Jared Levine

I wanted to double-click on the margins here too, but more focused on the gross margin side here. So year-to-date, you have had some strong expansion within that ex float gross margin here. Can you detail what are the primary drivers there specifically? And then any reasons why that 4Q gross margin ex float should be different than the 1Q levels here in the first half levels?

Ryan Glenn

Yes, Jared, I think we continue to execute against the playbook that we've talked about for the last handful of years, which is to say that as we continue to grow, we think we can drive scale and efficiencies across the entirety of our operational spend while at the same time continuing to invest in those teams to be able to drive strong client retention. And I think we've as I said, executed on that playbook.
So it is everything from being able to take advantage of economies of scale with third party and software spend as our business grows, being able to reduce manual effort, being able to make sure that we're really putting the dollars to the best use. And obviously, having strong revenue performance as well helps gross margin too. So I feel good about the progress we made. I feel like there's the ability to continue to drive margin forward as well.

Jared Levine

Got it. And then in terms of Airbase, how could the recent increase in macro uncertainty impact the near-term growth outlook for that business? I know part of that business is transaction fee driven. Are you kind of seeing any softness to date in terms of this increasing macro uncertainty? Has it been pretty consistent there in terms of what you're seeing on the transaction side of that business?

Steven Beauchamp

Yes. I think one of the key messages is how we can save our customers' time, save them money and make them more efficient, which I think does resonate when there's uncertainty in the market large the majority of the revenue really in Airbase is software-oriented revenue. So we don't necessarily see any material impact at the moment from any macro changes. And of course, we haven't really seen macro changes yet.
So I think overall, both HCM and Airbase, we've sold in different markets, whether that's growth markets or whether you got flat markets or whether you've got recession. I think the value proposition historically has resonated, and I'm pretty confident that Airbase will as well.

Operator

Raimo Lenschow, Barclays.

Sheldon McMeans

This is Sheldon McMeans on for Raimo. Another one on the macro, perhaps from a slightly different angle. It does seem like we're at all operating in a tougher and more uncertain macro, particularly relative to last year, and you've been through various cycles in the past. And probably, could you speak to any learnings that you've had on what resonates more in this sort of environment? And given the slightly heightened focus on cost control for your customers?
Do you see an opportunity to lean more heavily on the office of the CFO side? And are you making any minor adjustments to your sales script here to account for that?

Steven Beauchamp

Yes. I think we've always tried to balance the message with our customers between kind of innovation, engaging with employees, driving the right culture to be able to retain them, but at the same time giving them a platform that just fundamentally makes them more efficient. . And so do you lean sometimes a little bit more on the engagement side versus the efficiency? You certainly do.
Different customers have different priorities. But we're in a great position because we can really help them solve either and/or both. And so you do see sometimes with certain customers where they are maybe more focused on the ROI, that they're going to get the efficiency. We don't feel like we have to make changes from a scripting or sales force training. I think we're pretty equipped to do that. That's something that we do on a regular basis.
As you mentioned, we've seen different cycles in our past. I think it's one of the great things about what we offer is. You've got value even if the market is a little bit soft because everyone is looking to be more efficient, and we can help them do that.

Operator

Patrick Walravens, Citizens Bank.

Austin Cole

Great. This is Austin Cole on for Pat. I guess -- this has been a good Q&A. Just I guess stepping back, Toby, as you look ahead to FY26 here, if you were to boil down to one thing, what do you think it will be that's most important for Paylocity to get right?

Toby Williams

Well, I think we've been able to execute, I think, better and better over the course of the last year or so from both a go-to-market perspective and from an ops perspective. And I'm really proud of our teams and how they've delivered over the course of the first three months -- or first three quarters of this year. And I think we're on a good trajectory in terms of how we have guided the close of the year. And I think that sets us up to continue to deliver in both of those groups as we tee up fiscal '26.
And then I think when you overlay a lot of the comments that Steve has made with respect to our product momentum, whether that's in the context of some of our really exciting AI initiatives or whether that's in the context of being able to lean into Airbase and that product set more as we get into fiscal '26, and I think that's probably the combination that is -- that's the opportunity that's before us to continue delivering in fiscal '25 and the path that we've been on. But then I think probably lean into some of those things a little bit harder yet as we kick off '26. So I think that's what's in front of us.

Operator

Terry Tillman, Truist Securities.

Robert Dee

This is Bobby Dee on for Terry. Just one two-parter from me again on the products. Curious to get an update on how you're thinking about the add-on product innovation/development cadence for the rest of the year? And separately, on recent product launches, what's moving the needle at the point of sale at this point?

Steven Beauchamp

Yes, I'll take the last part first. So if you look at kind of maybe the wave of products that we have released, they continue to increase adoption rates, both back to the base to customers as well as our sell-through rate on the front end. And so pretty happy with things like rewards and recognition, employee voice, scheduling plus, learning plus, really some of these enhancements that we've made to the core HCM platform that really helps our clients gather feedback and engage with employees, driving culture and higher retention.
Those have all continued to do well at higher penetration rates over time. I think we're very early on some of the newest products when you think about the Office of the CFO. So I think FY26 becomes a year where we start to measure greater success as we start to roll out integration between the two platforms. But overall, we've really been happy with the increase in average revenue per customer that we've been able to drive across our portfolio.

Operator

Siti Panigrahi with Mizuho.

Phillip Leytes

This is Phil on for Siti. I just wanted to circle back on Airbase. I guess once you guys complete the integration, is it going to be like -- are you going to have one sales team that's selling both the HCM payroll offering and the Airbase? Or will it be separate Airbase focused reps?

Steven Beauchamp

Sure. Yes. So we have had a model historically where our outside sales force is largely in charge of landing new customers and new units. We get them implemented, we get them onboarded, hopefully, with as many products as they need. And then over time, those customers often find that they're very comfortable with Paylocity, doing a great job from a service perspective and they add additional products over time.
We will really, from an Airbase perspective, look for both opportunities. So we will look for our sales team to identify need upfront, and then we'll have experts that will be inside that will help navigate that purchase process for the customer. And then at the same time, we'll have those same folks be calling back into the customer and then being able to add that on.
We think that some of that purchase might happen at the same time, but realistically they'll probably have different implementation time frames. So you end up with some different expert resources, which is the same way we do things like PPA and other products. So it's a model that we've run for many years, and we feel very comfortable with.

Operator

Kevin McVeigh, UBS.

Kevin McVeigh

Any of the revenue outperformance in the quarter? Any change in terms of kind of competitive dynamics just given some of the consolidation that's been occurring in the industry?

Toby Williams

I don't think so. I mean I think really pleased with the execution that we saw from the go-to-market teams in the quarter, and certainly a big lift from both our implementation and service teams. But I think that was the main driver of the performance in the quarter from a revenue standpoint versus anything that we would have seen specifically from a competitive landscape perspective.

Kevin McVeigh

And then it sounds like the fundamentals are obviously still really, really strong. But any of the client, I don't know if it's caution or just kind of initial change at the margin, is that any particular segment or is it across more mid- to down market as opposed to up? Any thoughts around that?

Steven Beauchamp

Yes. I think as Toby said, I think we would put this in the qualitative bucket. As we talk to some of the sales reps and we're looking for some decisions, they would have examples here and there where people are, based on uncertainty in the overall macro market, it's been sometimes a little bit harder to get decision. It's a fairly recent comment. You obviously don't see any of that in our results, and we feel pretty confident that is not going to impact our next quarter.
But I think it's just natural with, I think, some of the uncertainty in the market, that you would hear that. But we certainly don't think that that has any impact to the results so far or the guidance that we gave.

Operator

George Kurosawa, Citi.

Steven Enders

This is -- I'm on for Steve Enders. Just wanted to kind of circle back on that last comment about some of the cautious tone from customers being more qualitative at this point. I mean does that kind of hold true across the metrics that you guys are looking at? I'm thinking about maybe some more forward-looking indicators like top of funnel. Have you seen any indications of incremental softness in April in any of those type of indicators?

Steven Beauchamp

No. We really have not. I think it's really a qualitative comment that certainly might be isolated, but it's one that we watch. And I think it's I think prudent for us to at least mention. But we feel pretty good about the momentum that we've got in the business even if we look at the pipeline from top of funnel all the way through.

Steven Enders

Okay. That's helpful. And then you guys called out some relative strength in the broker channel. Maybe you could just talk through kind of the investments and initiatives you have there. It sounds like you're leaning into that space. So just anything where you guys are putting dollars to work.

Toby Williams

Yes. I think you see a lot of consistency in our approach there. So probably call out in the moment, I think the consistency in our approach has been one of adding value to brokers by being a great technology partner to them, one that doesn't compete with them for their insurance business. And I think you see a steady set of investments from us over time that are focused on building those relationships and making sure that we stand by them and support them in partnership and continuing to invest in the technology that adds value to them and to their clients.

Operator

Jake Roberge, William Blair.

Jake Roberge

Yes. Congrats on the great results. With this being the largest recurring revenue beat of the year in Q3, could you talk about what drove even that incremental outperformance this quarter? Was that more related to some of the broker channel comments that you've been making or maybe the better-than-expected uptake of Airbase? Would love to just kind of flesh out what drove even the even higher upside this quarter.

Toby Williams

Yes. I mean I think building off some of the comments that we've mentioned so far, I mean, I think we saw really strong execution across the business. I think that started with coming into the year with a fair amount of momentum from a go-to-market perspective.
I think the sales team did a great job in selling season. I think you saw really strong performance from our ops teams in terms of getting new business started in January, and supporting our clients in the busiest time of their years, from the December, January perspective.
And I think that all came together to produce what we saw in the quarter, which again, I think we feel really good about in terms of how we're executing across the business.

Jake Roberge

Okay. That's helpful. And then it sounds like things have been going fairly well for Airbase thus far. I know you're still largely selling that on a stand-alone basis. But for some of the cross-sell logos that you've already landed, could you talk about what's working well, either from a go-to-market player perspective or just from a customer profile that it may be resonating with? That would be helpful.

Steven Beauchamp

Yes, sure. So I think there's various parts to the value proposition that resonate. So there is this opportunity for them to manage their spend, provide the rules and automation so that all of that spend can be managed. And there's an ROI on that, right? They can manage that spend down.
I think there's also efficiencies that can be gained in terms of closing their books, integrating into their general ledger. We integrate a lot with general ledger from a payroll perspective, so this is obviously a different type of transaction, but that has also really been valuable. And then there's an employee experience component to it, which is virtual cards and card payment and being able to make sure that that's super easy and easy for them to then create expense reports.
And so I think those are probably maybe the three highlights that I would surface when we got feedback from our sales team who are having these conversations with the customers. And I think in many cases, all of those value propositions get even better as we integrate the platforms.

Operator

Jason Celino, KeyBanc Capital Markets.

Jason Celino

Perfect. And maybe just on the workforce levels. It sounds like it was up a touch in the quarter and you're seeing stability in the base and seasonal hiring. Maybe can you just remind us what the expectation is for workforce levels contemplated in the Q4 guide?

Ryan Glenn

Yes. So consistent approach with how we've approached guidance in the first three quarters, which is flat workforce levels in Q4. And I think as we've said, for the first nine months, if that would turn incrementally positive, then that would be a touch of upside. But we have assumed flat workforce levels and I think we feel good about that assumption and feel good about where the base is from workforce levels through the time of the call.

Jason Celino

Okay. Thanks, Ryan. And then I acknowledge it's probably premature given the backdrop, but when I look at your implied Q4 recurring guide and if we strip out Airbase, it implies an exit of like 10% organic for recurring. Is that a good place to start as we think about next year? Or is it still just too hard to say?

Ryan Glenn

Yes, still early. So on next earnings call, we'll obviously give formal guidance for Q1 of '26 and full year. But I think as we've talked about in prior years, that's, at this point, a reasonable proxy to potentially think about how next year may set up. And obviously, we have a different level of prudence when you think about what an annual guide might look like versus a near-term quarter. But I think similar to how we played out this year, we will take all those data points into account over the next handful months and provide you more detail on the Q4 call.

Operator

Alex Zukin, Wolfe Research.

This is Jason on for Alex. So I want to touch on the pricing dynamics a little bit. And how are you approaching the integration of CFO Office products into the broader platform from a pricing perspective given the different pricing models involved? And how confident do you feel about your current pricing structure against competitive offerings and potentially market uncertainties around the backlog?

Steven Beauchamp

Sure. So I think just overall pricing, the market is competitive. Certainly, it has been for a long time. I wouldn't call it any change to that competitive environment, and we haven't seen anything abnormal from a pricing perspective. And so we feel good about the price point and the value that we're offering to customers. And I would call it no change there.
I think the reason that we mentioned this in the prepared remarks is, in Airbase, those products are definitely priced differently than HCM products. So our goal is to replicate a competitive pricing model when we approach Office of the CFO, just like our competitors would have, versus trying to force-fit something into an HCM pricing model. We are already doing that. It's in market that is resonating pretty well.
And then as we integrate the platform, you would just end up with HCM pricing that would be by module on a per employee per month basis, and then potentially a different pricing model depending on the product set in the Office of the CFO, is something that we feel fairly comfortable being able to manage and already have had these conversations with customers because you have different bio personas, and it's the way they expect it to be priced, it has gone relatively smooth.

Alex Zukin

That's very helpful. And one quick follow-up on the sales rep capacity. Could you update us on the sales rep hiring progress, if we plan incremental hiring for the selling season? And how is the overall sales productivity trending comparing to maybe 90 days ago?

Toby Williams

Yes. We came into this fiscal year with about 8% rep headcount growth. And I think our focus at the time that we described was coming in feeling good about the new hire class that we had in, and really believing that we had an opportunity to drive efficiency and productivity across the sales team. I think that's what we've been able to deliver so far throughout the course of the fiscal year.
And I think our general viewpoint would be very similar as a starting point, is we're still finalizing the plans of how we would go into fiscal '26. But I wouldn't call out any major change in terms of how we're thinking about that approach. -- (technical difficulty)

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