Rent the Runway, Inc. Announces Fourth Quarter and Full Year 2024 Results

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Rent The Runway, Inc.
Rent The Runway, Inc.

Cash and Cash Equivalents Declined $6.6 million in Fiscal Year 2024 Versus a Decline of $70.5 million in Fiscal Year 2023, Resulting in Record Low Cash Consumption in Fiscal Year 2024.

Announces Largest Inventory Acquisition in Company History; Rollout Planned in FY 2025

Expects a Return to Subscriber Growth in FY 2025

NEW YORK, April 15, 2025 (GLOBE NEWSWIRE) -- Rent the Runway, Inc. (“Rent the Runway” or "RTR") (NASDAQ: RENT), the company transforming the way women get dressed by pioneering the world’s first Closet in the Cloud, today reported financial results for the fiscal quarter and fiscal year 2024 ended January 31, 2025.

RTR has proven its ability to operate a nearly break-even business. Notably, we’ve significantly improved our cash position from a decline of $70.5 million in fiscal year 2023 to a decline of only $6.6 million at the end of fiscal year 2024, resulting in record low cash consumption. This improvement is the direct result of a multi-year corporate strategy transformation, which includes a rejuvenated and customer-obsessed team, a commitment to improving customer loyalty and retention, and instilling greater cost discipline.

At fiscal year 2024 end, we believe that RTR is operating from a stronger foundation as we shift our focus to the future with a disciplined growth strategy.

"After several years of increased financial discipline, we believe that RTR is now operating on steadier financial footing. We’ve significantly reduced our cash burn, which is a key proof point that we can operate a more sustainable business,” said Jennifer Hyman, Co-Founder, President, and CEO of Rent the Runway. “As we look ahead, our priority is to grow new customers and strengthen customer loyalty by reinvesting in our inventory. We are entering 2025 with strong conviction that we will see business momentum as we continue to execute on our multi-year transformation plan."

Recent Business Highlights

  • Returned to our customer-obsessed roots. Refocused our team on the customer. We launched our “We Heard You” customer campaign to showcase that we have listened to our customer and are laser-focused on what matters to her most, including by investing more in the inventory she desires.

  • Announced the largest inventory acquisition in company history. Expecting to approximately double the new inventory coming onto the platform in fiscal year 2025. This is anticipated to include a 3-4x increase in units on average from key brands most desired by customers.

  • Expanded our cost-efficient models to acquire inventory, including the Share by RTR revenue share program and Exclusive Designs collections. Total units from the Share by RTR program are expected to increase to approximately 62% of total units in fiscal year 2025, a 2.5x increase versus fiscal year 2024. We believe that this expansion highlights RTR’s ability to serve as a marketing channel for brands.

  • Rapidly improving the customer experience through a steady drumbeat of product innovations. In response to direct customer feedback and designed to improve retention, we have launched and are expecting to launch:

    • 60-day customer promise, giving new members risk-free renting for their first two months, meaning we will replace any item that does not fit or feel right for free.

    • Back-in-stock notifications for customer-hearted items, which sends customers a notification when a favorite item becomes available. We plan to further expand in-stock notifications for specific styles and sizes in the near future, which is our #1 most requested new feature.

    • Enhancements to our personalized new customer onboarding experience, where members of our customer service team call new members personally to review the details of how RTR works, and answer any questions.

    • Stylist in product, which connects customers to a stylist over text or Zoom to help guide her selection of styles.