Small-Format Sears Stores: Great Idea, but It's Too Little, Too Late

For a long time, Sears Holdings (NASDAQ: SHLD) did little to address its plunging revenue and cash flow other than closing underperforming stores and trying to sign more people up for its Shop Your Way loyalty program. However, in recent years, the retail icon has started to become more creative in its attempts to reinvent itself.

Most notably, Sears has started opening small-format stores that specialize in selling appliances and mattresses. It has also been shrinking some of its full-size stores and devoting most of the remaining floor space to better-performing categories like appliances, tools, and mattresses.

The exterior of a Sears department store
The exterior of a Sears department store

Sears has started to shrink some of its full-size stores. Image source: Sears Holdings.

Sears should have launched these small-format concepts five years ago or more. Unfortunately, they are coming too late to prevent the company's demise.

Heading for oblivion

For years, it seemed like Sears Holdings' management thought that by closing a few more stores and cutting overhead spending, it could stabilize the company's finances.

Instead, free cash flow turned negative soon after the Great Recession and spiraled downward after 2012. For the past few years, Sears Holdings has been burning between $1.5 billion and $2.0 billion of cash every year. The only reason it has survived this long is that it has been able to sell off billions of dollars of real estate and other assets.

SHLD Free Cash Flow (TTM) Chart
SHLD Free Cash Flow (TTM) Chart

Sears Holdings Free Cash Flow (TTM), data by YCharts.

It's clear that the Kmart chain has lost all relevance with consumers. As a result, Sears Holdings has closed nearly half of its Kmart locations just since the beginning of 2016, paring the store count from 941 to 510.

The Sears chain is in slightly better shape, largely thanks to its strength in appliances, tools, and other hardlines merchandise categories. However, a typical Sears store has huge amounts of space devoted to clothing, even though apparel and soft home goods accounted for only a quarter of Sears' revenue last year (roughly speaking). This is clearly a poor use of space.

Sears finally has the right idea

By opening small-format stores and downsizing full-line locations, Sears will be able to exploit its strengths while getting out of the apparel business for the most part.

Sears opened its first small-format concept store in May 2016: a 10,000 square foot high-tech appliances-only location in Colorado. In 2017, it has experimented with slightly larger stores that carry mattresses as well. The first Sears Appliances & Mattresses store, located in Texas, opened in June. Sears opened two more stores in this format last month, in Pennsylvania and Hawaii.