Teladoc Health Inc (TDOC) Q1 2025 Earnings Call Highlights: Navigating Challenges and Seizing ...

In This Article:

  • Consolidated Revenue: $629.4 million, down 3% year-over-year.

  • Adjusted EBITDA: $58.1 million, representing a margin of 9.2%.

  • Net Loss Per Share: $0.53, including a noncash goodwill impairment charge of $0.34 per share pretax.

  • Free Cash Flow: Net outflow of $16 million, an improvement of $11 million versus the prior year period.

  • Cash and Cash Equivalents: Nearly $1.2 billion at quarter end.

  • Integrated Care Segment Revenue: $389.5 million, increased 3.3% over the prior year period.

  • U.S. Integrated Care Membership: 102.5 million members, up 12% year-over-year.

  • U.S. Virtual Visit Volume: Increased by 7% year-over-year.

  • Chronic Care Enrollment: 1.15 million, up approximately 3% year-over-year.

  • BetterHelp Segment Revenue: $239.9 million, down 11% versus the prior year.

  • BetterHelp Adjusted EBITDA: $7.7 million, with a margin of 3.2%.

  • Full-Year 2025 Revenue Guidance: $2.047 billion to $2.058 billion.

  • Full-Year 2025 Adjusted EBITDA Guidance: $263 million to $304 million.

  • Second Quarter Revenue Guidance: $614 million to $633 million.

  • Second Quarter Adjusted EBITDA Guidance: $56 million to $70 million.

Release Date: April 30, 2025

For the complete transcript of the earnings call, please refer to the full earnings call transcript.

Positive Points

  • Teladoc Health Inc (NYSE:TDOC) reported revenues and adjusted EBITDA at the higher end of their first-quarter guidance ranges.

  • The acquisition of Virtual Mental Health Company UpLift is expected to enhance the BetterHelp segment by providing access to over 100 million covered lives.

  • The Integrated Care segment saw a significant milestone with U.S. membership surpassing 100 million, growing by 8.7 million members sequentially.

  • International business continues to grow with mid-teens revenue growth on a constant currency basis, showcasing strong performance in both B2B and public health channels.

  • Teladoc Health Inc (NYSE:TDOC) was recognized as one of Newsweek's Most Trustworthy Companies in America for 2025, ranking number one in the healthcare and life sciences industry.

Negative Points

  • First-quarter consolidated revenue was down 3% year-over-year, and the net loss per share increased compared to the previous year.

  • The BetterHelp segment experienced an 11% decline in revenue compared to the prior year, with adjusted EBITDA margin decreasing from 5.7% to 3.2%.

  • The company faces potential headwinds from tariffs, which could impact adjusted EBITDA by $5 million to $10 million in 2025.

  • There was a slight uptick in churn rates for BetterHelp, indicating potential challenges in retaining users.

  • The acquisition of UpLift is expected to lead to an incremental headwind of approximately $10 million to $15 million to 2025 adjusted EBITDA due to additional operational investments.